Effective Communication Skills
Effective communication skills are essential for union reps and activists. Here you will learn to get your ideas across and be persuasive both verbally and in writing.
Introduction
On this course you will learn how to communicate effectively with management and your colleagues. You will also learn about the practicalities of attending and participating in committees, meetings, and conferences.
This course will cover:
- Organising committees and meetings
- Making public speeches and presentation
- Making sense of agendas, minutes and motions
- Organising meetings that members want to go to!
- Policy-making in BECTU
You will get the chance to practice your communication skills in a friendly and safe environment.
Key Learning Outcomes
By the end of the course you will have learned more about:
- Speaking clearly and persuasively
- Making formal presentations
- How to write persuasively and effectively
- How trade unions operate
- Influencing union policy
Resources
Letter to employer
Course reader
Links
Next course
The current timetable of courses can be found here

